Seniors Abuse and Information Line (SAIL)
The Seniors Abuse and Information Line (SAIL) is a safe, confidential place for older adults and those who care about them to talk to someone about situations where they feel they are being abused or mistreated or to receive information about elder abuse prevention.
Available 8:00 am – 8:00 pm daily (excluding holidays).
- Toll-free: 1-866-437-1940 or 604-437-1940 in the Lower Mainland
- Website: Seniors Abuse and Information Line
VictimLink BC is a confidential telephone service available across B.C. and Yukon 24 hours a day, seven days a week. VictimLink BC provides information and referrals to all victims of crime, and crisis support to victims of family and sexual violence.
Assisted Living Registrar
If you believe someone is being abused or neglected in an assisted living facility, contact the Assisted Living Registrar (ALR). The ALR investigates complaints about the health and safety of assisted living residents.